Terms of Use

Account Information Confidentiality Policy

Palace Valet acknowledges that you may provide private non-financial information, including your e-mail address, when you submit information for the purposes of opening an account and for using our service. We do not collect any personal information from you when you use our service unless you provide us with said information voluntarily. We use this information to process your orders, ask for your feedback, inform you about other services, and to heighten your customer experience.

There are certain limited circumstances in which we may share information with certain third parties: (1) This information may be shared with your residential building’s management to provide the best service possible to you, our customer. (2) This information may be shared with third party companies that render related services on Palace Valet’s behalf. (3) This information may be shared upon request by law enforcement authorities. (4) In the event of a corporate sale, merger, acquisition, reorganization, bankruptcy, dissolution or similar event, Palace Valet reserves the right to transfer your information, by sale or otherwise, using reasonable efforts and pursuant to its TERMS OF USE.

Palace Valet may amend this policy from time to time. Palace Valet will prominently display on this website’s TERMS OF USE SECTION any substantial changes made with respect to this policy.

Credit Card Disclaimer

Your privacy and security are our highest priority at Palace Valet. Palace Valet will take reasonable steps to protect any and all personal financial information, including your credit card information, it holds from misuse and loss and from unauthorized access, modification or disclosure. Credit card information is stored and processed using highly secure technology that is industry standard, employing among the best software available for processing secure online purchases and/or transactions.